Culture Takes Over When the CEO Leaves the Room

Here's a rough summary of our worldview: excellence = design x culture. Your job as a leader is to get both right. You must build a winning structure for your organization and then foster the often unspoken rules and values that will bring that...

http://blogs.hbr.org/cs/2012/05/culture_takes_over_when_the_ce.html

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Dean Newlund / Mission Facilitators International Inc,