Sunday, July 31, 2011

What does your greeting convey?


I am struck how countries have their own unique gestures when their people greet one another.

In India, it's the clasped hands in a prayer position, perhaps wishing spiritual well-being on another. In Korea and Japan, it's a bow from the waist which might tell others about their humility.

in the US it's a handshake, mirroring our values around equality (no one is "higher or lower in status" in a handshake) and casual approachability.

In France and other parts of southern Europe and Latin America, friends greet another with a kiss on both cheeks to convey affection, much like a hug.

In Malaysia I recently discovered people greet others differently than what I have observed with people in other countries: Here, a right hand is placed over the heart, almost as if saying "I am deeply pleased to see you"  "And I am honest in my pleasure to see you."  After I was greeted in this way a few times I realized what was also being communicated was: "You can trust me. I am honest."

After getting to know a few Malaysians I found my experience - not just how I was greeted - made be trust them. Certainly in every country there are those who try to manipulate others for their own gain. But how nice here in Kuala Lumpur, Malaysia to experience the message of a greeting matching my practical experience.

What do you want people know feel when they are greeted by you?

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