Companies run, grow or die one conversation at a time. Our job is to improve the quality of those conversations. If you follow this logic then being present and listening are the cornerstones of quality conversations.
Listening is hard work because it is a conscious act in losing control. We have to ignore our egos. When we truly listen our agendas and ideas are not the most important. It's the relationship that is the focus. It's like canoeing down a river: We may guide the boat slightly, but the river (the relationship) has its own direction and flow.
While on a two week trip through the national parks of California I was struck by how hard it is to listen, even to nature. Nature doesn't disapprove of me or my ideas. She isn't boasting her accomplishments, breathing stale coffee breath or texting while I'm in her presence. Nature just is; accepting, calm, mighty, present.
So why is it that while I sit in front of Half Dome in Yosemite do I have a hard time listening to this magnificent demonstration of nature? The problem clearly is in me and not this great natural work of art. The key seems to be intention. If I want to listen to Half Dome or a talkative CEO, then my intention centers outside of my ego and into the relationship. During this trip I began listening to nature and all her quiet-power. Maybe when I return I will be a better listener of people.
Listening makes each conversation possible. Without it, we're missing opportunities to build relationships.
For more about information about MFI call 623-444-2164 or by visiting www.missionfacilitators.com
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